Branch Manager Jobs in Tanzania at Enrich Africa (T) LTD

Job Title: Branch Manager (Bank Experienced)

Employer: Enrich Africa (T) LTD

Duty Station: Dar Es Salaam, Tanzania

Application Deadline: 31 Jan 2015

Job Description:

Duties:
• Meet branch target as set from time to time
• Manage service delivery, to review output of the branch performance to ensure adherence to branch service standards, to manage/recommend workflow changes, where appropriate, for greater efficiency
• Resolve exceptional investigations and liaise with other functions to ensure issues are resolved
• Analyse and ensure timely and accurate reporting of management statistics
• Ensure that there is adequate security within the Branch; controls are in place and smooth running of all branch equipments.
• Ensure compliance with Group Policy and Standards, local laws and regulations, controls and procedures of the Bank
• Controls and procedures on “Know Your Customer” and Customer Due Diligence introduced to addressed money laundering prevention and compliance risk
• Perform general reconciliation of all branch suspense accounts and control activities.

Key Activities:
• Ensure Audit compliance at the branch
• Supervise Computer functions
• Overall Supervision Branch operational activities including training.
• Over-ride transactions where authorization needed.
• To attend Customer’s queries and complains.
• To ensure that the Bank’s cash-holding limit is observed, including snap check.
• To market and sale the Banks’ products.
• To ensure all the Reports, Returns and Management information are accurately and submitted in timely basis.
• To hold the Bank security keys.
• To authorize daily transactions vouchers.
• Maintain petty Cash
• Support the Front Office-Customer service desk for excellent service.
• Ensure the Branch sanitation and ambiance is maintained
• Any other duties that may be assigned from time to time


Key Relationships (Internal & External)

• IT for guidance on systems related issues.
• CSC liaison on service Quality and controls.
• Other Dept Heads.

Contributes To:
• Cost Control
• Compliance to procedural/operational and service standards.
• Business growth and customer retention.

Complexity
• Ability to identify possible loss arising from operational risks.
• Dealing with complexities of customer queries.

Judgement;

• Ability to identify possible loss arising from operational risks.
• Dealing with complexities of customer queries.

Know How And Experience:
• Knowledge and liability to operate and manage system and processes.
• Bank Product knowledge.

Skills Requirements:
• Education Level Bachelor's degree in Accounting /business administration/ finance
• Licensure and/or Certification CPA or CFA certifications are optional, but may improve career opportunities
• Experience At least five years of experience in financial services, previous experience as a loan officer, financial analyst or assistant branch manager

Skills:
• Strong accounting, customer service and communication ,
• Good leadership, people management and banking skills
• Knowledge of relevant legislation, sales and business principles
• Strong commercial know-how and first class decision making abilities
• Be a good relationship builder and a strategic thinker rather than just operational
• Resilient under pressure
Computer Skills Accounting software, Microsoft Office
Technical Skills 10-key calculator
Additional Requirements Understanding of federal and BOT regulations regarding financial reporting, extended working hour, time management

How to Apply:

Please send your CV to: hrd@enrichafrica.org